Ticketflap Terms and Conditions

WE WANT TICKETS TERMS AND CONDITIONS

Definitions:

“We Want Tickets”, “Us” and “We” mean We Want Tickets Inc.

“Site” means the We Want Tickets website and all the services connected within

“Host” means the third party supplier of Tickets for Events including, but not limited to: Venues, Artists, Promoters, Event Organisers or others

“Event” means the individual event or events promoted on the We Want Tickets site for which Tickets are available

“Tickets” are the right of admission to an Event

“The Customer” means the individual purchasing tickets using this Site

Welcome to We Want Tickets:
We Want Tickets is a digital ticketing box office platform, which enables Event Hosts to promote and sell Tickets for their Events. At no stage does We Want Tickets purchase the Tickets, set the Ticket prices nor determine the individual Event conditions of sale. We simply collect the Ticket money on behalf of the Host and supply them with the details of the Customer’s booking, along with the Ticket revenue. We Want Tickets charges the Customer a booking fee for this service. Ownership of the Tickets and rights to grant entry to the Event remain with the Event Hosts and do not pass to We Want Tickets at any time.

Please read all of our terms and conditions carefully. By using this site and registering to buy tickets, the Customer will have complied to have agreed and accepted all the terms below.

Registration:
To buy Tickets the Customer must be a registered user of the Site. To be a registered user of the Site, the Customer agrees to a) provide true, accurate, current and complete information about yourself as prompted by the Site registration form and b) maintain and promptly update the registration data to keep it true, accurate, current and complete.

The Customer is responsible for all information posted using their account, including instances where anyone using their email address and password has accessed the Site. It is the Customer’s responsibility to keep their password secure and protected to prevent such access.

Refunds:
In cases where an event is cancelled, or does not take place for any other reason, the Customer will receive a refund from We Want Tickets. The amount refunded will be the full ticket price less a refund handling fee. The booking fee paid at the point of purchase will be non-refundable.

If a full or partial refund is requested by the Customer for any other reason, the Event Organiser will review the situation on a case-by-case basis. The decision on whether or not to refund any or all of the ticket price will be at the Event Organiser’s sole discretion.

Refunds will be made back to the card used to make the purchase and will take between 5-7 working days to complete.

Event/Venue Rules and Regulations:
Tickets are issued subject to the Rules and Regulations of the Event as issued by the Host and the venue. Full details are available from the Host on request. The Customer and all other Ticket holders in the Customer’s party must comply with all relevant statutes, safety announcements and venue regulations whilst attending the Event.

General conditions across all Events:
• Ticket holders must be able to produce acceptable proof of name and age.
• The right of admission is reserved by the Host and venue. The Customer may be refused entry or ejected for anti-social behavior or other activity deemed inappropriate.
• The right is reserved to alter, amend, add, withdraw or substitute Event artists, prices, date, venue, capacity, age restrictions and times.
• Recording equipment of any description may not be used without the express written approval of the Host.

Termination:
We Want Tickets, at its sole discretion, may terminate the Customer’s password, account(s) and/or the Customer’s right to access the Event at any time for any reason or no reason, including, without limitation, for lack of use, failure to timely pay any fees or other monies due, or if We Want Tickets believes that the Customer has violated or acted inconsistently with the Terms and Conditions herein contained or against the letter of spirit of these Terms and Conditions.

Intellectual Property:
The Copyright, trademarks and all other intellectual property rights in the material contained in the Site, belong to We Want Tickets and may not be used in any manner without written consent from We Want Tickets.

DISCLAIMER OF WARRANTIES.
THE SERVICES ARE PROVIDED ON AN ""AS IS"" AND ""AS AVAILABLE"" BASIS. WE WANT TICKETS HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. WE WANT TICKETS MAKES NO WARRANTY THAT: (I) THE SITE WILL MEET THE CUSTOMER’S REQUIREMENTS, (II) THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE, (IV) THE QUALITY, SAFETY OR LEGALITY OF ANY CONTENT, PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY THE CUSTOMER, OR EVENTS ATTENDED, THROUGH THE SITE, OR THE SERVICES THEMSELVES (OR ANY PART THEREOF), WILL MEET THE CUSTOMER’S EXPECTATIONS, OR (V) ANY ERRORS IN THE SITE WILL BE CORRECTED. WE WANT TICKETS IS NOT RESPONSIBLE AND SHALL HAVE NO LIABILITY FOR THE CONTENT, PRODUCTS, SERVICES, ACTIONS OR INACTIONS OF ANY USER, BUYER OR OTHER NON-ORGANIZER, ORGANIZER OR THIRD PARTY BEFORE, DURING AND/OR AFTER AN EVENT; AND WE WANT TICKETS WILL HAVE NO LIABILITY WITH RESPECT TO ANY WARRANTY DISCLAIMED IN (I) THROUGH (V) ABOVE. THE CUSTOMER ACKNOWLEDGES THAT WE WANT TICKETS HAS NO CONTROL OVER AND DOES NOT GUARANTEE THE QUALITY, SAFETY OR LEGALITY OF EVENTS ADVERTISED, THE TRUTH OR ACCURACY OF ANY USERS' (INCLUDING BUYERS', OTHER NON-ORGANIZERS' AND ORGANIZERS') CONTENT OR LISTINGS, OR THE ABILITY OF ANY USER (INCLUDING BUYERS, OTHER NON-ORGANIZERS AND ORGANIZERS) TO PERFORM, OR ACTUALLY COMPLETE A TRANSACTION. THE FOREGOING DISCLAIMERS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW. Notwithstanding the foregoing, The Customer may report the misconduct of users, Buyers, other non-Organizers, Organizers and/or third parties in connection with the Site to We Want Tickets. We Want Tickets, at its sole discretion, may investigate the claim and take necessary action.

Limitation of Liability:
WE WANT TICKETS SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, WITH RESPECT TO THE SERVICES, OR ANY OTHER SUBJECT MATTER OF THIS TOS, FOR: (I) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE WANT TICKETS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), (II) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES, (III) AMOUNTS IN EXCESS OF CDN $100.00 IN THE AGGREGATE FOR ALL CLAIMS WITH RESPECT TO THE SITE, OR (IV) ANY MATTERS BEYOND WE WANT TICKET’S REASONABLE CONTROL. WE WANT TICKETS SHALL HAVE NO LIABILITY WITH RESPECT TO ANY OF THE CONTENT OF ANY HOST, EVENT OR ANY CONTENT OF ANY OTHER USER OF THE SITE.

Release:
IN CONSIDERATION OF BEING PERMITTED TO ACCESS AND USE THE SITE, THE CUSTOMER HEREBY AGREES TO RELEASE WE WANT TICKETS, AND ITS AFFILIATES, AND EACH OF ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, CO-BRANDERS, OTHER PARTNERS, AND EMPLOYEES FROM ALL DAMAGES (WHETHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR OTHERWISE), LOSSES, LIABILITIES, COSTS AND EXPENSES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH DISPUTES BETWEEN THE CUSTOMER AND THIRD PARTIES (INCLUDING OTHER ORGANIZERS, BUYERS, AND OTHER NON-ORGANIZERS) IN CONNECTION WITH THE SITE.


Privacy:
All information provided by the Customer or collected by We Want Tickets in connection with the Services is governed by We Want Tickets’ Privacy Policy. We Want Tickets strongly recommends that the Customer review the Privacy Policy closely. Further, any information submitted or provided by the Customer to the Site may be publicly accessible. The Customer should take care to protect private information or information that is important to them. We Want Tickets shall not be responsible for protecting any such information and is not liable for the protection of privacy of electronic mail or other information transferred through the Internet or any other network that the Customer may use. Please be aware that if the Customer decides to disclose personally identifiable information on the Services, this information may become public. We Want Tickets does not control and shall not be responsible for the acts of the Customer or any other users (whether Organizers, Buyers, other non-Organizers or otherwise) of the Site.